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Camping FAQ

 

Camping Pass is 39€ per person

The prize is fixed to 39€, no matter how long you stay. Each Camping Pass is valid for 4 consecutive nights at designated campsites.

If you don’t want to to stay overnight at Ypsicamping we recommend you to contact far in advance some accommodation in Castelbuono (or near Castelbuono if you are equipped with a car). In this case we recommend you always to check the distance between the selected hotel and the concert area (located in the center of Castelbuono). For more info, please contact us via email: camping@ypsigrock.it

None until July 20th. A 50% fine for incoming cancellations after July 20th or an 100% one after July 31st.

No, it doesn’t. You need a 3-day pass or a day ticket to access to the concert area.

Yes, unsold tickets will be sold at the Ypsicamping box office.

Camping Check-in operations are possible between 9:00 and 17:30 during these days: 11 AUG / 12 AUG / 13 AUG. On 10 AUG Camping check-in times are more flexible.

No, for the campers there’s a proper free parking area called “Totò Spallino Sporting” in Castelbuono (at the entry of the town).

It’s about 700m far from the campsite.

By foot: 15 min walking in the park. Comfortable shoes are recommended.

15 min on foot, by the service shuttle bus* or by your own vehicle.

By your own vehicle or by the service shuttle bus.

Bus stop is in correspondence with the stop of the buses to and from Palermo or the rail station of Cefalù.
Day service is from 17.30 to 19.00. Night service from 01:30 to 2:15, immediately after the show end*.

(*) possible variations will be announced.

In rush hour, the relative frequency isn’t more than 30 min.

Ypsicamping is 6,5 km far from Castelbuono.

Parking is 700m far from the Ypsicamping.

Sure, but not secure parking.

Yes, chemical toilets, showers and basins are located into the camping area.

Yes, it comes down from the source in the parking area.

Yes, you can, in a common area (not in your tent).

No animals, other than guide or hearing dogs, are permitted on the entire Festival site (Ypsicamping included).

Yes, there is police in anti-drugs road checks. So don’t take drugs with you. Don’t bring knives with you. Please read more info about the things you can and can’t bring with you onto the Ypsicamping and the concert area.

Any other questions? Please contact us via e-mail at: camping@ypsigrock.it

We strongly suggest you read all the FAQs carefully before and after Camping Pass purchase.

The purchase of the Camping Passes for Ypsigrock Festival 2017 is possible via Festicket or via Hipay at www.ypsigrock.it .

If you plan to buy your Camping Pass via our Official Travel Partner Festicket please consult the FAQs on Festicket website. Via Festicket you can also buy exclusive packages: 3-day pass + camping pass packages, 3-day pass + camping pass + prepitched tent packages, 3-day pass + hotel packages. Discover all the options here.

In order to proceed with your purchase you need to have:
a valid e-mail address and a credit/debit card associated with an HiPay account and based on one of the following circuits:
– Visa (also Visa Electron and Postepay prepaid)
– Mastercard
– Maestro
– Carte Bleue
– Sofort

Alternative payment methods:
– with an HiPay account (by inserting e-mail and password associated with your HiPay account)
or
– cash payment in one of the forty-thousand SISALPAY points in Italy – bars, news agent’s, tobacconist, etc.
Thanks to the online connection between Sisal and HiPay, the operation will be completed in real time at the moment of the cash payment (for more info, click HERE).

HiPay is an electronic payment system that allows you to open an electronic wallet account in your local currency which you can then use to transfer funds directly from your credit/debit card and complete online transactions in a safe and simple manner. It is a circuit that is very similar (and alternative) to PayPal.
It is provided with an anti-fraud system and it guarantees a permanent control upon risk behaviour. It is part of Hi-Media group (Allopass).

Subscription to HiPay and the creation of an electronic HiPay account are completely free of charge and automatically completed at your first payment through the HiPay.

No. HiPay is a payment system that is alterative to PayPal.
If you are already in possession of a PayPal prepaid card, you can use it through the Mastercard circuit (see point 1).

– Go to www.ypsigrock.it. On the top of the Camping Page you will find a box dedicated to the purchase of the camping passes, called “CAMPING PASSES”. Click on it.
– A page will open, where you can choose a payment method (direct payment via credit card, or via HiPay wallet).

If you already have an HiPay account associated with your credit card, you simply have to insert your HiPay account credentials (e-mail and password).

If you have never used HiPay before and you still haven’t associated your credit card with an HiPay account, don’t worry, in the “direct payment” (“pagamento diretto”) section you will be able to pay by simply inserting a valid email address and a credit/debit credit or prepaid card. By accepting the terms of service, you card will automatically be associated with a virtual HiPay account, a service that is completely free of charge.
In this case, follow these steps:
– insert a valid e-mail address
– confirm your e-mail
– insert your card number
– insert name and surname of the card owner
– insert the CVV security code
– insert the card expiry date
– tick the box next to the statement of acceptance of the terms of service
– click on “confirm”/“confermare”
At this point you will receive an email from HiPay.
If required (es. If you are paying through Visa or Mastercard) you will have to insert the tax code of the card owner, in order to make the transaction even safer than just by regular card verification (eg. Verified by Visa o MasterCard SecureCode™ codes).
Once you card is confirmed and verified, you will be able to proceed with the payment.
Once the payment is successfully completed, you will receive another email from HiPay. SAVE IT. If you don’t find it, try looking for it in the spam inbox before worrying. If the payment has been successfully concluded, your payment receipt should be attached to this e-mail. Printing a copy of the receipt (that contains the summary of you payment process through HiPay on the Ypigrock website, the payment ID and the email address of the purchaser), will allow you to pick up your camping pass and change it for a camping wristband at the camping reception. The Ypsicamping reception area is located at the entrance of the campsite, at the San Focà area in the middle of the Madonie Park, in Castelbuono (Pa).

NO.
In order to get your camping pass, you have to go to the camping area with a copy of the HiPay payment receipt, containing the summary of you payment process through HiPay on the Ypigrock website, the payment ID and the email address of the purchaser. The Ypsicamping reception area is located at the entrance of the campsite, at the San Focà area in the middle of the Madonie Park, in Castelbuono (Pa).

NO.
In order to get your camping pass, you have to go to the camping area with a copy of the HiPay payment receipt, containing the summary of you payment process through HiPay on the Ypigrock website, the payment ID and the email address of the purchaser. The Ypsicamping reception area is located at the entrance of the campsite, at the San Focà area in the middle of the Madonie Park, in Castelbuono (Pa).

The number “1” in the summary of purchase e-mail message from HiPay indicates the number of completed transactions. If two or more tickets have been bought with one single payment, the indicated quantity will remain “1”. That number refers to the number of completed transactions and NOT to the number of purchased tickets. So: yes, it is perfectly normal.

You can cancel your Camping pass reservation. None cancellation fees until July 20th. A 50% fine for incoming cancellations after July 20th or an 100% one after July 31st. No refunds permitted after July 31st. If you need more info, please e-mail us.
You can give your ticket to someone else, as long as you take care of giving all the details to pick up the camping pass at the campsite (you will need to forward the confirmation of payment e-mail containing the summary of you payment process through HiPay on the Ypigrock website, the payment ID and the e-mail address used to purchased the pass).
You will also have to send us via email the details of the new person (who’s going to collect the camping pass at the Campsite), and the code associated with the corresponding online transaction.

If you have technical problems about the HiPay service, we invite you to directly contact the HiPay customer support using this form.
Only in case of other questions about the purchase procedure, please write us at: camping@ypsigrock.it.
Thank you for your collaboration.